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English | Deutsch
The three drop-down |
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menus System |
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, Support |
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, |
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and User are located in the menu bar |
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in the upper right corner |
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. There, you can also use the Language button to switch to your preferred display language and the TivAI Support button to access our AI-based support chatbot. |
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System The System menu provides you with the |
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items Users, Libraries, |
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and Options. |
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Read more |
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Support Via the Support menu you can access video tutorials, our online documentation, a support contact option, |
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a feedback feature |
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, and information on data protection and the GDPR |
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. |
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You can access EFS tutorials and the online documentation link directly from the Support menu. Furthermore links to the support request and the feedback function are deposited here.
The Support request will let you post support requests directly to our support center.
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| title | The User menu |
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To make personal settings (such as language, time zone, etc.) in Survey, click on the User menu and select the Personal preferences menu item.
The menu User → Own user account can be used to view and change the data and settings of your own account. You can also access the menu by clicking on your Username → Edit account (top right hand corner).
- Use the menu item User data to update your address data and to change the security question.
- Use the menu item Password to change your own password.
The following settings may be adjusted:
Common settings
- Language
- Standard character set
- Save last entries in search screen
- Time zone
- Standard directory for SAS exports and SAS library
- Size of preview window
- Separators (commas vs semicolon in exports)
Projects
- Standrad character set
- Behaviour when creating/opening a project
- Checks for JavaScript, Flash and device type
- Automatic browser detection
- Determine participant‘s host name and IP address
- Enable cookies
Behaviour of questionnaire editor
- Use rich text editor in questionnaire editor
- Use rich text editor inquestion type 998
- Mark questions as mandatory question on creation
- Default question text for newly creared questions
- Default fill-in instruction for newly created questions
- Selected tab when opening the media-library
Behaviour of questionnaire editor
- Use rich text editor in questionnaire editor
- Use rich text editor inquestion type 998
- Mark questions as mandatory question on creation
- Default question text for newly creared questions
- Default fill-in instruction for newly created questions
- Selected tab when opening the media-library
Display of questionnaire editor
- Default display settings for the questionnaire editor
You will be able to set the time zone. The entire software will relate to. In the Options menu > Personal Settings > Common Settings you may choose a time zone by selecting it on the map or letting the software determine your time zone automatically on clicking the respective button (Detect time zone).
- Time zone settings will be employed throughout the entire software.
- Data export and service layer will continue to refer to UTC/GMT for technical reasons.
What would you like to do first?
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You can manage the user accounts for the admin area and regulate access rights via team membership. |
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You can create content such as polls, media files, and mail templates. The scale library can be found here. |
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| title | Options |
You can access to the platform cockpit, organize secure data exchange and define ACL rights for teams.
→Read more |
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TivAI Support Clicking the TivAI Support button you can directly access our new AI-based chatbot for immediate support regarding questions about EFS. Read more |
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Profile You can edit your own account and your personal settings and log out via the Profile menu. Read more |
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