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Ideation Guide Vouchers (Blue Collar Scenario)
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Users of the ideation guide feature can have vouchers created by the system which enable participants to access the questionnaire and the voting page using a URL that is printed on the voucher.
Ideation guides are a tool that helps teams gather and rate ideas related to a certain topic. The traditional way of inviting participants to an ideation guide wave is to send them several e-mails. One e-mail is sent for each phase of the ideation process (suggesting ideas, voting for the best ideas, publication of results). Users who do not have an e-mail address that can be used for this purpose (e.g. blue collar workers) cannot participate in ideation guide waves when the classic e-mail invitations are used.
In order to also provide ideation guides to teams of which not every member has an e-mail address of their own or frequent access to a computer, an ideation guide can also be participated in using vouchers that contain a URL to the guide questionnaire and the voting page. If a guide is configured to be used with participation vouchers the guide initiator can not only invite participants by their e-mail address but also order a certain amount of vouchers in the invitation step of the guide setup. Those vouchers can be handed out to team members and enable them to make suggestions and rate the suggestions of their colleagues. The URLs on the vouchers will take the participant to the user interface that is valid for the currently active phase of the process.Portals
User management module
The User management module is a new page module within Portals. Now users who have been assigned the role of HR Manager can manage the accounts of the other portal users.
Configuration
Add the new User management module to a column 1 layout page (or create a new page and select the column 1 layout). Open the module configuration.
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You have various setting options: You must assign a heading. You select the invitation template. You also specify:
to which panel group the participants will be added
how many invitations may be sent per portal
which portal roles will be visible
which roles may be assigned to the other portal users
Furthermore, you can provide additional user information via variables. The e-mail address as contact information of the panelist is mandatory.
The exterior view of the new module
In the external view of the new module you have, for example, the possibility to invite users, to filter the user list by type and status, and a table of all users. By default, the following user information is available:
Name
E-mail address
Registration
Status
Account type
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You can assign the different portal roles to a portal user.
The three icons can be used to delete the individual users, send an e-mail regarding the password reset and a new invitation email.
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The module can only be accessed by users who have been assigned the HR Manager role. |
IDEA Guide: Offline participation
To invite team members who do not have their own email address or have limited internet access to an IDEA guide survey, you can create vouchers to give these so-called offline users access to the survey and the IDEA Guide voting page.
Configuration
Click on the Invitation tab of the guide configuration of your IDEA guide and select an e-mail template for the voucher codes.
Then activate the "Allow offline participations" option and define the number of possible offline participants (max. 100). You also need to select a panel group to which the offline participants will be assigned.
The vouchers include the following information:
Wave topic
Manager name
Wave creation date
QR code and URL
You can also change the logo of the vouchers
You find a voucher preview on the invitation tab of the IDEA guide CMS. The preview has an editable logo so that a portal admin can choose a logo for that guide.
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Participants who are invited via vouchers will not get access to the action board Action Board to see results of the process. |
Usermanagement Module
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The User Management module is a new page module within Portal. It is intended to help users who have been assigned the HR Manager to manage other portal users. Thus, the invitations to a portal, the access of users can be managed centrally. This module can also be used to create new portal users, define their roles, and delete or deactivate them. The module has a list view, which allows to search for e.g. email addresses of users. Filters such as account type and status are also applicable.
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Can only be use in 1 column layout |
ME Guide: Process details after process ended
During a 360° survey, the initiator can see From now on, the participant rates for of the different various feedback provider groups. After the process has ended, this information can no longer be accessed.
Especially in the case of unsuccessful 360° surveys, it is very often unclear to the initiator why the survey was not successful (e.g. no self-assessment or only a few responses in a particular group).
Now these statistics can be accessed groups are available to the guide initiator even after the process is finished. Just click the button "Show rater-groups". It is now possible to also view the participant rates after the 360° survey has ended. The initiator of the survey can now see why the survey was not successful.
Improvements of the Portals module Report list
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Report name for triggered reports
Automatically created reports listed in the report list module provide now the following information: Report + first and last name of the guide initiator + ID
Remove generated reports
In order to increase the clarity of the listed reports that are no longer required can be deleted. Use the trash can icon next to each report. The reports will only be removed from the list.
Guides monitoring
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In order to support a particular ideation process you’re now able to oversee the usage of IDEA guide by using guides monitoring. The timeline view shows all processes of a user. The current phase is shown in the header. The following information is displayedhas been completed. This makes it possible to draw better conclusions about the reasons for a failed survey.
Guides monitoring: improved detail view
Detail view of the IDEA guide and export function
To support the ideation process via the Guides monitoring module, the detail view of the IDEA guide waves is now available. The following information will be provided and can be exported:
Process details
topic selected by the guide initiator
start of the process
Actions actions completed
Engagement
People people invited: total number of the people invited to the process
People people that suggested something: number of people that had been active in the suggestion phase
number of suggestions: total number of suggestions made
People people participated in the voting: number of people that have been active in the voting phase
You are able to export the following information in order to analyze engagement and activity:
First name
Last name
Email
#Label of additional master data#
Start
End
Status
People invited: Total number of people invited to the process
Suggestion completed: Number of people that had been active in the suggestion phase
Number of suggestions: Total number of suggestions made
Voting completed: Number of people that had been active in the voting phase
Actions completed
Columns labels are not multilingual.
Show deleted processes in detail view
Deleted guide waves are now also displayed in the detail view and can be shown via the filter search.
Survey: Add autoDetail view of the deleted processes
Deleted guide waves are now also displayed in the detail view.
Improvements: Report list
Report name for triggered reports
Automatically created reports listed in the report list module provide now the following information: Report + first and last name of the guide initiator + ID
Remove generated reports
In order to increase the clarity of the listed reports that are no longer required can be deleted. Use the trash can icon next to each report. The reports will only be removed from the list.
Survey
Auto-detect option for project type
on importUse the new "Detect from file" button for project import to automatically read the project type from the uploaded gpx file. The new button is always preselected when opening the "Import Project" tab.
End of support: Internet Explorer 11
We would like to inform you that from Oct 1st 2021 we will no longer support Internet Explorer 11 (IE 11). This is in line with many organisations ending support of this legacy browser, including its creator Microsoft who stopped supporting IE 11 on Nov 30th 2020. After this date, you may have a degraded experience if using IE 11. New features will not be available and certain features may cease to work. While we expect much of the platform to remain operational using IE 11 in the short term, any issues encountered with this browser will no longer be fixed after this date. Many of our customers have been using IE 11 since 2013. At this time we operated in a much less sophisticated online environment. Since then, new standards and browsers have allowed for more innovative online experiences. We highly recommend that our customers update their default browser to a more modern browser to experience a faster, safer, more responsive and extensive set of features in our EFS platform.