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The application’s administration area is protected by a personal login. You will usually find this at the following URL: http://wwww.your-domain.com/www/. You can only log in with a valid account name and the corresponding password. The admin area login is protected by the area_www ACL right. You need write rights in order to log in. New EFS installations are delivered with a dedicated subdomain which includes an SSL certificate and you will log in via https instead of http. If you have your own EFS installation, it is possible to insert your logo into the login screens. If you wish to use this option, please get in touch with your Questback contactour support.
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This application can be operated from anywhere with any commercially available browser. EFS strictly follows the platform concept, i.e. all functionalities required to successfully conduct electronic, Internet-based survey research are available in one place. You will find the tools for both sending mails and creating surveys as well as for processing results in a single place. This facilitates smooth performance of personalized surveys and, in anonymous surveys, allows you to draw on-the-fly samples for future surveys and initiate feedback loops with respondents. |
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Staff accounts in EFS installations always have an expiration date after which they will be automatically deactivated. This date is usually the same as the expiration date of the renting contract. If your account has expired, please get in touch with your Questback contact or with Questback Supportour support.
Please note: EFS has brute force protection, i.e. only a limited number of false password entries is possible. Thereafter the user account is deactivated for a specified period (by default suspension occurs after the sixth false entry and the waiting time is 30 minutes). Therefore please use the help offered on the login screen if you have forgotten your password.
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